--- title: How to Accept a Complimentary Ticket description: How to accept a ticket into your account from another attendee's account. --- [Skip to content](https://customer.intix.com/accept-complimentary-ticket#main-content) ![INTIX](https://customer.intix.com/hs-fs/hubfs/INTIX-LOGO.png?width=320&height=88&name=INTIX-LOGO.png) - [Customer Support](https://customer.intix.com/support) - [Sign out](https://customer.intix.com/_hcms/mem/logout) Open main navigation Close main navigation - [Customer Support](https://customer.intix.com/support) - [Sign out](https://customer.intix.com/_hcms/mem/logout) How can we help you? - There are no suggestions because the search field is empty. 1. [INTIX Customer Support](https://customer.intix.com/?hsLang=en-au) 2. [General](https://customer.intix.com/general?hsLang=en-au) # How to Accept a Complimentary Ticket ## You will receive a notification via email that an event organiser has issued you a ticket. #### Click the link in the email to attach this ticket to your account : ![comp email](https://customer.intix.com/hs-fs/hubfs/comp%20email.webp?width=393&height=690&name=comp%20email.webp) This takes you to the login page: ![Accepting - Login page (1)](https://customer.intix.com/hs-fs/hubfs/Accepting%20-%20Login%20page%20(1).webp?width=670&height=482&name=Accepting%20-%20Login%20page%20(1).webp) ### If you have an INTIX account: 1. Click the "**Accept**" button from the email. 2. **Log in** with your email address and password. This attaches the ticket to your account, and you'll see it in "My Tickets". ### If you don't have an INTIX account yet: 1. Click the link from the email. 2. Click "**Sign Up**" from the login page and follow the prompts to create a password This attaches the complimentary ticket to your account, and you'll see it in "My Tickets". **IMPORTANT INFORMATION:** - A ticket is only in your account once you have accepted it via the email notification. If you don't accept it by clicking the link, it is not in your account. *Questions? Email help@intix.com* - [Account](https://customer.intix.com/account?hsLang=en-au) - [General](https://customer.intix.com/general?hsLang=en-au) - [Membership & Ticket Packages](https://customer.intix.com/membership-ticket-packages?hsLang=en-au) - [Resale](https://customer.intix.com/resale?hsLang=en-au) - [FAQs](https://customer.intix.com/faqs?hsLang=en-au) - [Troubleshooting](https://customer.intix.com/troubleshooting?hsLang=en-au) [![INTIX](https://customer.intix.com/hs-fs/hubfs/INTIX-LOGO.png?width=320&height=88&name=INTIX-LOGO.png "INTIX")](http://intix.com) [mailto:help@intix.com](mailto:help@intix.com)