--- title: Companions, Carers, Concession, Accessible Seating, Large Group bookings description: "Companions, Carers, Concession, Accessible Seating, Large Group bookings: Event organisers determine the policies for these ticket types for each of their events." --- [Skip to content](https://customer.intix.com/faq-companions-carers-concession-accessible-groups#main-content) ![INTIX](https://customer.intix.com/hs-fs/hubfs/INTIX-LOGO.png?width=320&height=88&name=INTIX-LOGO.png) - [Customer Support](https://customer.intix.com/support) - [Sign out](https://customer.intix.com/_hcms/mem/logout) Open main navigation Close main navigation - [Customer Support](https://customer.intix.com/support) - [Sign out](https://customer.intix.com/_hcms/mem/logout) How can we help you? - There are no suggestions because the search field is empty. 1. [INTIX Customer Support](https://customer.intix.com/?hsLang=en-au) 2. [FAQs](https://customer.intix.com/faqs?hsLang=en-au) # Companions, Carers, Concession, Accessible Seating, Large Group bookings ## Event organisers determine the policies for these ticket types for each of their events. INTIX is the ticket platform provider, not the event organiser, so we don't always know the specifics for each and every event that sells tickets through our platform. #### If you have questions regarding any of the following: - **Companion tickets**: does this event factor in companions? - **Carer's card**: how do we secure a carer's ticket? - **Concession**: what kind of status counts as concession and what form of ID do I need? - **Accessible Seating:** how many seats, where are they, how do I secure one? - **Large Group Bookings:** bringing a group of 20+ people? You can reach out to the event organisers directly through their website or socials. Or, in a reserved seating event, you can head back to the ticket sales page and click on the "Contact Organiser" button on the right hand side and that will get you in touch with the organisers. -or- #### Email us at [help@intix.com](mailto:help@intix.com) and we will provide you with an email address to contact the event organiser directly. Be sure to include the event name and date so we can assist you swiftly. - [Account](https://customer.intix.com/account?hsLang=en-au) - [General](https://customer.intix.com/general?hsLang=en-au) - [Membership & Ticket Packages](https://customer.intix.com/membership-ticket-packages?hsLang=en-au) - [Resale](https://customer.intix.com/resale?hsLang=en-au) - [FAQs](https://customer.intix.com/faqs?hsLang=en-au) - [Troubleshooting](https://customer.intix.com/troubleshooting?hsLang=en-au) [![INTIX](https://customer.intix.com/hs-fs/hubfs/INTIX-LOGO.png?width=320&height=88&name=INTIX-LOGO.png "INTIX")](http://intix.com) [mailto:help@intix.com](mailto:help@intix.com)