--- title: I have a question about an event description: How to contact the organiser to get the info you need, and some helpful links to answers to common questions --- [Skip to content](https://customer.intix.com/faq-question-about-event#main-content) ![INTIX](https://customer.intix.com/hs-fs/hubfs/INTIX-LOGO.png?width=320&height=88&name=INTIX-LOGO.png) - [Customer Support](https://customer.intix.com/support) - [Sign out](https://customer.intix.com/_hcms/mem/logout) Open main navigation Close main navigation - [Customer Support](https://customer.intix.com/support) - [Sign out](https://customer.intix.com/_hcms/mem/logout) How can we help you? - There are no suggestions because the search field is empty. 1. [INTIX Customer Support](https://customer.intix.com/?hsLang=en-au) 2. [FAQs](https://customer.intix.com/faqs?hsLang=en-au) # I have a question about an event ## Most events details are listed on their tickets sales pages such as dates, times, locations, what's happening, and how to get there. #### Still have a question? The best way to get accurate details for a specific event is to contact the event organiser directly.  INTIX is the ticket sales platform, not the event organiser, so unfortunately we don't always know the operational details of each event that is ticketed through our site. You can contact them via their website or socials OR head back to the ticket sales page and click the "Contact Organiser" button.  ![Contact organiser](https://customer.intix.com/hs-fs/hubfs/Contact%20organiser.png?width=670&height=247&name=Contact%20organiser.png) This brings up a form to send an email enquiry to the event organiser. You can also contact us at [help@intix.com ](mailto:help@intix.com)and we can point you in the right direction to get the information you need.  **Some questions we CAN help with:** [Where can I sell my ticket if I don't want it or can't use it anymore?](https://customer.intix.com/resale-tickets-sellers?hsLang=en-au) [Can I change the name on my ticket?](https://customer.intix.com/change-ticket-name?hsLang=en-au) [Can I forward a friend their ticket I bought as we aren't arriving at the event together?](https://customer.intix.com/forward-ticket?hsLang=en-au) [Where can I buy a ticket to a sold out event?](https://customer.intix.com/resale-tickets-buyers?hsLang=en-au) [What do I do if I bought a ticket from Facebook, Gumtree, Viagogo, a friend of a friend etc?](https://customer.intix.com/faq-unauthorised-ticket?hsLang=en-au) - [Account](https://customer.intix.com/account?hsLang=en-au) - [General](https://customer.intix.com/general?hsLang=en-au) - [Membership & Ticket Packages](https://customer.intix.com/membership-ticket-packages?hsLang=en-au) - [Resale](https://customer.intix.com/resale?hsLang=en-au) - [FAQs](https://customer.intix.com/faqs?hsLang=en-au) - [Troubleshooting](https://customer.intix.com/troubleshooting?hsLang=en-au) [![INTIX](https://customer.intix.com/hs-fs/hubfs/INTIX-LOGO.png?width=320&height=88&name=INTIX-LOGO.png "INTIX")](http://intix.com) [mailto:help@intix.com](mailto:help@intix.com)