How to Close Your INTIX Account
If you no longer need your INTIX account, you can close it yourself in just a few simple steps.
How do I close my INTIX account?
For security and privacy reasons, we’re unable to close an account on behalf of a customer. The account holder must complete the process themselves.
To close your account:
- Log in via website
AU Customers: intix.com.au
NZ Customers: intix.co.nz
UK Customers: intix.co.uk
US Customers: intix.com - Go to My Settings.
- Select Close account and follow the prompts to complete the process.
Want to use a different email address?
If you’d like to access your tickets using a different email address, you don’t need to keep using your existing account.
Simply follow these steps:
- Log in via website
AU Customers: intix.com.au
NZ Customers: intix.co.nz
UK Customers: intix.co.uk
US Customers: intix.com - Select 'Sign up now' to create a new INTIX account using your preferred email address.
- Sign in to your existing/previous INTIX account and forward your tickets to your new account.
- Once you’ve transferred your tickets, you can close your old account by following the steps above.
That’s it! You’ll be able to access your tickets through your new account.
Need help? If you have any questions about managing your INTIX account or transferring your tickets, please contact help@intix.com for assistance.