FAQs

• Companions, Carers, Concession, Accessible Seating, Large Group bookings
• What happens to your ticket when an event is postponed, rescheduled or cancelled
• I have a question about an event
• Is it okay to buy or sell a ticket on third-party sites such as Viagogo, Tixel or Facebook Marketplace?
• Fees and Charges
• I purchased a ticket from unauthorised 3rd party (Viagogo/Tixel) - What do I do?
• Accessible Seating
• Tickets for carers and Companion Card holders
• Can I get a ticket for a sold out event or a sold out ticket type?
• What is "Invalid Session Information" and how do i solve it?
• Tickets for concession card holders